Returns & Exchanges
At Uresta, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Our goal is to ensure your wardrobe reflects your unique style with absolute comfort and confidence.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original box with all tags attached and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing